CRM 2011 – Left Navigation label changes not visible by users


I had a case recently where a client had made changes to the left navigation categories on a form (contact) where they renamed items such as “Sales”, “Service”, “Marketing” and re-purpose them but non-admins were unable to see the changed labels.

This was due to a missing security role setting: ISV Extensions, under Customization:


Hopefully that helps someone else avoid wasting a lot of time and frustration on such a simple setting.

7 Responses to “ “CRM 2011 – Left Navigation label changes not visible by users”

  1. daniel says:

    Thanks! That was very helpful for me!

  2. Rose says:

    Great! This wasn’t intuitive,so thanks for blogging about it.

  3. Simon Cater says:

    Thank you Thank you Thank you.

    I was going around in circles and just about to give up.

    Exactly what was needed.



  4. Murali says:

    Thanks a lot… It saves my day… šŸ™‚

  5. Jaydeep says:

    Thanks a lot!!

  6. Boz says:

    Many thanks at least three times also.

    Like Simon Cater earlier I was also just going around and around circles.



  7. Duc Bui says:

    You are awesome!

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